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Privacy Policy

Last updated: September 17, 2024

This Privacy Policy explains how my.ai LLC ("we", "us", "our") may access, collect, store, use, and share your personal information when you use our services. Please read this notice carefully to understand our practices regarding your personal data and how we will treat it.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you:

  • Register on our Services
  • Express an interest in obtaining information about us or our products and services
  • Participate in activities on the Services
  • Contact us directly

The types of personal information we collect may include, but are not limited to:

  • Email addresses
  • Passwords
  • Usernames

Sensitive Information:
We do not process sensitive information.

Information Automatically Collected

When you visit our Services, we automatically collect certain information. This information may include:

  • Log and Usage Data:
    Details such as the date/time stamps, pages viewed, searches, and actions you take.
  • Device Data:
    Information such as your IP address, device identifiers, browser type, operating system, and location.
  • Cookies and Similar Technologies:
    We use cookies, web beacons, pixels, and similar tracking technologies to help maintain security, save your preferences, and assist with site functions. For further details, please see our Cookie Notice.

Google API

Our use of information received from Google APIs adheres to the Google API Services User Data Policy (including its Limited Use requirements).

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with the law. We may also process your information for other purposes with your consent.

For example, we process your personal information to:

  • Facilitate account creation, authentication, and account management.
  • Request feedback:
    To contact you about your use of our Services.
  • Send marketing and promotional communications.
  • Identify usage trends:
    To improve our Services and user experience.
  • Protect vital interests:
    To prevent harm and ensure security.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when it is necessary and we have a valid legal reason (i.e., a legal basis) under applicable law. These bases include:

  • Consent:
    We process your information if you have given us permission. You may withdraw your consent at any time.
  • Legitimate Interests:
    We may process your information when it is reasonably necessary to achieve our business interests—so long as your rights are not overridden.
  • Legal Obligations:
    We process your information to comply with applicable laws.
  • Vital Interests:
    We process your information when necessary to protect an individual’s vital interests (for example, to prevent harm).

If you are located in the EU or UK, this section applies to you.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share your personal information in specific situations and with certain third parties. For example:

  • Business Transfers:
    In connection with mergers, acquisitions, or the sale of company assets.
  • (Other sharing scenarios may be included as needed.)

5. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we may use cookies and similar tracking technologies to collect and store your information. These technologies help us:

  • Maintain the security and proper operation of our Services
  • Save your preferences
  • Assist with basic site functions and analytics

To learn more about how we use cookies, please review our Cookie Notice.

Note: If these tracking technologies are deemed a “sale” or “sharing” under applicable US state laws, you can opt out as described in section 12. Do United States Residents Have Specific Privacy Rights?.

6. Do We Offer Artificial Intelligence-Based Products?

In Short: Yes, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience. Your input, output, and personal information may be shared with third-party AI service providers (for example, OpenAI) to enable these features.

Important:
You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

7. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a social media account, we may receive certain profile information from your social media provider. This information may include:

  • Your name
  • Email address
  • Friends list
  • Profile picture

We use this information solely for the purposes described in this Privacy Policy. Please check your social media provider’s privacy notice for details on how they collect and use your data.

8. How Long Do We Keep Your Information?

In Short: We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

When your personal information is no longer needed, we will either delete it or, if deletion is not possible (for example, because it is stored in backup archives), we will securely store it and isolate it from further processing.

9. How Do We Keep Your Information Safe?

In Short: We implement appropriate organizational and technical security measures to protect your personal information. However, no electronic transmission or storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. What Are Your Privacy Rights?

In Short: Depending on your country or region (such as certain US states, the EEA, UK, Switzerland, or Canada), you have specific rights regarding your personal information. These rights may include:

  • Right to know whether we are processing your personal data.
  • Right to access your personal data.
  • Right to correct inaccuracies in your personal data.
  • Right to request deletion of your personal data.
  • Right to obtain a copy of your personal data.
  • Right to non-discrimination for exercising your rights.
  • Right to opt out of targeted advertising or profiling.

If you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection authority:

For Swiss residents, please refer to the Federal Data Protection and Information Commissioner.

11. Controls for Do-Not-Track Features

Many web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. Currently, there is no uniform technology standard for recognizing DNT signals, and we do not respond to them. If a standard is adopted in the future, we will update this policy accordingly.

California law requires that we inform you that we do not currently respond to DNT signals.

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of certain US states (e.g., California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia), you may have additional rights, such as:

  • Requesting access to and receiving details about your personal information
  • Correcting inaccuracies
  • Obtaining a copy of or deleting your personal information
  • Withdrawing your consent for processing

For more details, please review this section.

13. Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in. For example:

  • Australia and New Zealand:
    Our processing complies with Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020.
  • Other Regions:
    Additional rights may be available under local laws. If you do not wish to provide certain personal information, it may affect our ability to offer you our Services (such as providing products, responding to inquiries, or managing your account).

14. Do We Make Updates to This Notice?

In Short: Yes, we update this Privacy Policy as necessary to stay compliant with relevant laws. The updated version will be indicated by a revised date at the top of this document. If we make material changes, we may notify you by posting a notice on our Services or sending you a direct notification.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Policy, you may contact us by:

my.ai LLC 222 Pacific Coast Hwy El Segundo, CA 90245 USA

16. How Can You Review, Update, or Delete the Data We Collect From You?

In Short: Based on the applicable laws of your country or state, you may have the right to:

  • Request access to the personal information we collect from you
  • Update or correct your personal information
  • Request deletion of your personal information
  • Withdraw your consent to our processing of your data

To exercise these rights, please visit https://themy.ai or use the contact details provided above.