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TERMS OF USE

Last updated: September 17, 2024

AGREEMENT TO OUR LEGAL TERMS

We are my.ai LLC (“Company”, “we”, “us”, “our”), a company registered in California, United States at 222 Pacific Coast Hwy, El Segundo, CA 90245, USA. We operate the website https://themy.ai (the “Site”), the mobile application my.ai (the “App”), and any other related products and services that refer or link to these Legal Terms (collectively, the “Services”).

You can contact us by phone at (+1)4245679901, by email at support@themy.ai, or by mail at:
    222 Pacific Coast Hwy
    El Segundo, CA 90245, USA

These Legal Terms constitute a legally binding agreement between you—whether personally or on behalf of an entity (“you”)—and my.ai LLC regarding your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notification via support@themy.ai. By continuing to use the Services after any such changes take effect, you agree to be bound by the modified terms.

Minors:
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, a parent or guardian. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to using the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PROHIBITED ACTIVITIES
  6. USER GENERATED CONTRIBUTIONS
  7. CONTRIBUTION LICENSE
  8. MOBILE APPLICATION LICENSE
  9. SOCIAL MEDIA
  10. THIRD-PARTY WEBSITES AND CONTENT
  11. ADVERTISERS
  12. SERVICES MANAGEMENT
  13. PRIVACY POLICY
  14. COPYRIGHT INFRINGEMENTS
  15. TERM AND TERMINATION
  16. MODIFICATIONS AND INTERRUPTIONS
  17. GOVERNING LAW
  18. DISPUTE RESOLUTION
  19. CORRECTIONS
  20. DISCLAIMER
  21. LIMITATIONS OF LIABILITY
  22. INDEMNIFICATION
  23. USER DATA
  24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  25. CALIFORNIA USERS AND RESIDENTS
  26. MISCELLANEOUS
  27. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA, etc.). If your interactions are subject to such laws, you may not use the Services. You may not use the Services in a manner that violates the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos (the “Marks”).

Our Content and Marks are protected by copyright, trademark, and other intellectual property laws in the United States and around the world. They are provided "AS IS" for your personal, non-commercial use or internal business purposes only.

Your Use of Our Services

Subject to your compliance with these Legal Terms—including the PROHIBITED ACTIVITIES section—we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services; and
  • Download or print a copy of any portion of the Content to which you have proper access.

Except as expressly permitted herein, no part of the Services or any Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

If you wish to use the Services, Content, or Marks beyond the scope of this license, please contact us at support@themy.ai. If granted permission, you must acknowledge us as the owners or licensors and maintain all copyright or proprietary notices.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete, and you will update it as necessary.
  2. You have the legal capacity to enter into these Legal Terms and agree to comply with them.
  3. You are not a minor in your jurisdiction—or if you are, you have received parental permission to use the Services.
  4. You will not access the Services via automated or non-human means (e.g., bots, scripts).
  5. You will not use the Services for any illegal or unauthorized purpose.
  6. Your use of the Services will not violate any applicable law or regulation.

If any information you provide is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of the Services.

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all activity under your account. We reserve the right to remove, reclaim, or change any username we deem inappropriate, obscene, or otherwise objectionable in our sole discretion.

5. PROHIBITED ACTIVITIES

You may not use the Services for any purpose other than that for which they are provided. The Services may not be used in connection with any commercial endeavors unless expressly approved by us.

As a user, you agree not to:

  • Systematically retrieve data or content to compile a collection, database, or directory without written permission.
  • Trick, defraud, or mislead us or other users (including attempting to learn sensitive account information such as passwords).
  • Circumvent, disable, or interfere with security features of the Services.
  • Disparage, tarnish, or harm us or the Services.
  • Use any information obtained from the Services to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false abuse reports.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit viruses, Trojan horses, or other harmful materials.
  • Use automated systems (e.g., scripts, bots, data mining tools) to collect data from the Services.
  • Remove or obscure any copyright or proprietary notices from any Content.
  • Impersonate another user or person.
  • Use the Services as part of any effort to compete with us or for any revenue-generating endeavor not authorized by us.

6. USER GENERATED CONTRIBUTIONS

The Services may invite you to contribute content (collectively, “Contributions”), such as posts, comments, images, videos, and other materials. Contributions may be viewable by other users and third parties.

When you submit Contributions, you represent and warrant that:

  • The creation, distribution, transmission, or public display of your Contributions will not infringe upon any third party’s rights (including copyright, patent, trademark, trade secret, or moral rights).
  • You are the owner of your Contributions or have the necessary licenses, rights, consents, and permissions to grant us the rights below.
  • You have obtained written consent from any identifiable individuals featured in your Contributions, if applicable.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited advertising, spam, chain letters, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, defamatory, harassing, or otherwise objectionable.
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions do not violate any applicable laws or the privacy/publicity rights of any third party.
  • Your Contributions do not include offensive comments related to race, national origin, gender, sexual preference, or disability.
  • Your Contributions do not otherwise violate these Legal Terms.

By submitting Contributions, you grant us a royalty-free, non-exclusive, irrevocable, perpetual, transferable, worldwide license to use, copy, reproduce, modify, publish, display, distribute, and create derivative works of your Contributions, including the right to sublicense these rights. You retain ownership of your Contributions but waive any moral rights with respect to them.

7. CONTRIBUTION LICENSE

By posting your Contributions to the Services, you hereby grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, excerpt, and distribute your Contributions for any purpose, whether commercial or non-commercial. This license includes our use of your name, company name, and any trademarks you provide. You retain full ownership of your Contributions and the associated intellectual property rights, but you grant us the right to use them as described herein.

8. MOBILE APPLICATION LICENSE

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use the App on your wireless devices (which you own or control) strictly in accordance with these Legal Terms. You shall not:

  1. Decompile, reverse engineer, disassemble, or decrypt the App.
  2. Modify, adapt, or create derivative works of the App.
  3. Remove, alter, or obscure any proprietary notices (including copyright or trademark notices)
  4. Use the App for any revenue-generating or commercial enterprise not intended by us.
  5. Make the App available over a network or allow simultaneous access by multiple users.
  6. Use the App to develop a competing product or service.
  7. Use the App to send automated queries or unsolicited commercial emails.
  8. Use any proprietary information or interfaces from the App to develop other applications or accessories.

Apple and Android Devices

When you use the App obtained from either the Apple Store or Google Play:

  • Your license is limited to a non-transferable right to use the App on devices running the respective operating systems.
  • We are responsible for providing maintenance and support as specified in these Legal Terms.
  • In the event the App does not conform to any applicable warranty, you may notify the App Distributor for a refund. The App Distributor is not otherwise obligated to provide maintenance or support.
  • You represent that you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country and that you are not listed on any U.S. government restricted list.
  • You agree to comply with any applicable third-party terms.
  • The App Distributors are third-party beneficiaries of these terms and may enforce them.

9. SOCIAL MEDIA

As part of the Services, you may link your account with online accounts you hold with third-party service providers (“Third-Party Accounts”) by either:

  1. Providing your Third-Party Account login information through the Services; or
  2. Allowing us to access your Third-Party Account in accordance with that provider’s terms.

By linking your Third-Party Account, you grant us the right to access, store, and use your social network content (“Social Network Content”) to make it available on and through the Services. Note that your relationship with the third-party service provider is governed solely by your agreement with that provider. We may also access your contacts (e.g., email address book) solely to identify and inform you of those who have also registered for the Services. You may disconnect your Third-Party Account at any time via your account settings or by contacting us.

10. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites (“Third-Party Websites”) and may display third-party content (“Third-Party Content”). We do not control or guarantee the accuracy, appropriateness, or completeness of any Third-Party Websites or Third-Party Content, and we are not responsible for them. Your interactions with such websites or content are solely between you and the third party, and these Legal Terms do not apply once you leave our Services.

11. ADVERTISERS

We allow advertisers to display advertisements (e.g., sidebar or banner ads) on the Services. We merely provide the space for these ads and do not have any further relationship with the advertisers.

12. SERVICES MANAGEMENT

We reserve the right, but are not obligated, to:

  • Monitor the Services for violations of these Legal Terms.
  • Take legal action against any user who violates these Legal Terms.
  • Refuse, restrict, or disable access to the Services or any user’s contributions.
  • Remove content that is excessively large or burdensome to our systems.
  • Manage the Services in a manner designed to protect our rights and ensure proper operation.

13. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at:
https://themy.ai/legal/privacy.
By using the Services, you agree to be bound by our Privacy Policy, which is incorporated herein by reference.

14. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material on or through the Services infringes your copyright, please notify us immediately using the procedure set forth in our Copyright Infringements section below. A copy of your notification will be sent to the person who posted the material. Please note that if you make any material misrepresentations in your notification, you may be held liable for damages.

15. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION, we reserve the right to, in our sole discretion and without notice or liability:

  • Deny access to and use of the Services (including blocking certain IP addresses) for any reason.
  • Terminate your account and delete any content or information you have posted.

If your account is terminated or suspended, you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party. We also reserve the right to pursue legal action.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Services. We do not guarantee that the Services will be available at all times, and you agree that we are not liable for any loss, damage, or inconvenience resulting from downtime or discontinuance.

17. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles, and apply to agreements made and performed entirely within California.

18. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control costs, the Parties agree to attempt informal negotiations for at least __________ days before initiating arbitration. Informal negotiations begin upon written notice from one Party to the other.

Binding Arbitration

Any dispute arising out of or related to these Legal Terms—including its existence, validity, or termination—shall be resolved by arbitration administered by the International Commercial Arbitration Court under the European Arbitration Chamber (located in Brussels, Belgium, Avenue Louise, 146) according to its rules.

  • Number of Arbitrators: __________
  • Seat (Legal Place) of Arbitration: __________
  • Language of Proceedings: __________
  • Governing Law for Arbitration: The substantive law of __________

Exceptions

The following disputes are not subject to the above arbitration provisions:

  • Disputes concerning intellectual property rights.
  • Disputes related to theft, piracy, invasion of privacy, or unauthorized use.
  • Claims for injunctive relief.

If any part of this arbitration provision is found to be illegal or unenforceable, that portion shall be decided by a court of competent jurisdiction.

19. CORRECTIONS

There may be errors, inaccuracies, or omissions in the information provided on the Services. We reserve the right to correct any mistakes and update the information at any time without prior notice.

20. DISCLAIMER

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING (but not limited to) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We make no warranties regarding the accuracy or completeness of the content on the Services or any third-party websites or mobile applications linked to the Services. We assume no liability for any errors, damages, interruptions, viruses, or other harmful elements transmitted through the Services.

21. LIMITATIONS OF LIABILITY

IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA) ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Notwithstanding any provision herein, our liability for any cause shall be limited to the amount (if any) paid by you to us.

Certain US state laws and international laws do not allow limitations on implied warranties or the exclusion of certain damages. If these laws apply to you, some of the above disclaimers or limitations may not apply, and you may have additional rights.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless (including our subsidiaries, affiliates, officers, agents, partners, and employees) from any losses, damages, liabilities, claims, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your Contributions.
  2. Your use of the Services.
  3. Your breach of these Legal Terms.
  4. Any violation of your representations and warranties.
  5. Any violation of third-party rights, including intellectual property rights.
  6. Any harmful acts toward any other user of the Services.

We reserve the right, at your expense, to assume the exclusive defense of any claim for which you are required to indemnify us, and you agree to cooperate fully with our defense.

23. USER DATA

We will maintain certain data that you transmit to the Services for managing performance and your use of the Services. Although we perform routine backups, you are solely responsible for your data. We are not liable for any loss or corruption of such data, and you hereby waive any right of action arising from such loss or corruption.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By visiting the Services, sending us emails, or completing online forms, you consent to electronic communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You further agree to the use of electronic signatures, contracts, orders, and records, and waive any rights requiring original signatures or paper records.

25. CALIFORNIA USERS AND RESIDENTS

If you are a California resident and are not satisfied with how your complaint is resolved by us, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

1625 North Market Blvd., Suite N 112 Sacramento, CA 95834 Phone: (800) 952-5210 or (916) 445-1254

26. MISCELLANEOUS

These Legal Terms, along with any policies or operating rules posted on the Services, constitute the entire agreement between you and us regarding your use of the Services. Our failure to enforce any provision shall not operate as a waiver. We may assign our rights and obligations to third parties at any time without notice. We are not liable for any loss or damage caused by circumstances beyond our control. If any provision of these Legal Terms is found to be unlawful or unenforceable, it will be severed from the remainder, which will continue in full force and effect.

Nothing in these Legal Terms creates a joint venture, partnership, employment, or agency relationship between you and us. These Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any defenses based on the electronic form of these Legal Terms or the lack of a physical signature.

27. CONTACT US

If you have any complaints, questions, or need further information regarding these Legal Terms, please contact us at:

my.ai LLC
222 Pacific Coast Hwy, El Segundo, CA 90245, USA
Phone: (+1)4245679901
Fax: (+1)4245679901
Email: support@themy.ai